Book Review: Cialdini’s “Influence” – A Must-Read for Non-Profit Fundraising & Leadership
Non-Profit Fundraising
Using The “Weapons of Influence” – for Good
by Christian LeFer – I had heard about Robert Cialdini’s definitive work, a book called “Influence – The Psychology of Persuasion” referenced repeatedly by my favorite marketing gurus, including Eben Pagan and others but had not picked it up until recently; I regret not reading the book sooner. During my career as a copywriter and non-profit fundraising professional for political candidates and causes, I had learned by reverse-engineering and applying the tactics of getting people to “wake up” from what Eben Pagan calls an often “sleepy, boring existence” of much of everyday modern life – and to take some kind of action – by voting, giving, or volunteering. I had learned the practice, but not the theories, of influence. This is like playing guitar by ear without learning to read music: a limiting, (and frankly, lazy), way of being a musician.
Why “Influence” is a must-read for Non-Profit Fundraising
As a consultant to charitable organizations and businesses who helps organizations in obtaining IRS tax-exempt status, non-profit fundraising, and implementing effective marketing systems, I have been carefully going back and re-visiting (or in this case, just visiting for the first time!) the classics on relationships, sales, marketing and human motivation. “Influence” by Robert Cialdini is among my most valuable reads so far – read on to see why I call it a “must read” for non-profit fundraising and business leadership.
In the revised version of “influence” Robert Cialdini weaves a compelling and utterly readable fabric of what he boils down to “compliance” using analogy, anecdote and applied research. We learn why coercion doesn’t work as well as commitment, how people form and ultimately force themselves to live up to a certain self-image – a self-image often directed or influenced by an outside person or interest who then uses that image to induce behaviors – and we also discover many other truths that many of us would rather not confront or believe about ourselves.
The Moral Imperative of using Your “Influence”
What I like about the book, and Cialdini’s treatment of the sometimes disconcerting subject matter, is that he acknowledges that these “Weapons of Influence” are morality-neutral – they can be used for good or for evil. These six weapons, then, ultimately serve those who would use them. Being one who believes that I am fighting for good in this world (which I will admit, is often also the belief of madmen and used car salesmen), shouldn’t I then learn about and wield these weapons as deftly as is possible? Certainly. And I hold scorn and pity for the one who sticks his head in the sand and refuses to learn these arts for the betterment of their fellow man.
My biggest takeaway from this book is that, while we have all used the various weapons at times in our lives, I have a much better understanding of how they connect and reinforce each other. Cialdini uses the story of the Krishnas’ “flower gift fundraising” model to demonstrate how the weapon Reciprocity works with that of Commitment/Consistency. When an expert says we’re running out of some essential commodity, Authority is often powerfully coupled with Scarcity. Web platforms such as Facebook create an overwhelming elixer out of the remaining two two weapons, Social Proof and Liking. Whether you are involved with non-profit fundraising or simply as a traditional and foster parent, understanding these six human motivating values is invaluable, even indispensible.
Conclusion: Understanding Influence is the Antidote to the “Sheeple” Syndrome
The final truth is that everyone from Mother Teresa to your dear old grandpa has an agenda, and has the need to get someone to do something, at some point. It may be in child rearing, in asking for help in a time of need, or in saving someone’s life. The sooner any person understands the push and pull of using influence and it being used on them, the sooner they will lead a more rational, self-directed, and might I say more enlightened existence. Then, when the pitchman, the preacher, or the panhandler makes that momentous appeal in a way that will impact your wallet – or maybe even your very soul – you can go off into eternity having made the a more rational decision, and more likely for the right reasons.
Perhaps no greater contribution has been made to awareness and enlightenment as it pertains to influence than Dr. Cialdini; I predict that my copy will become dog-eared, the pages yellowed as I pick it up again and again over the years, marveling over how my understanding of Influence has benefited me in non-profit fundraising, in business, in parenting, and in life.
Tags: Non-Profit Fundraising, Sales & Marketing, Leadership, Book Reviews, Christian LeFer
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17. Dec, 2011 




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